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Our Values

Our Values

  • Human – People have unique and often complex stories. We take time to listen and understand before we offer our support
  • For locals by locals – Our priorities are determined by the real needs of the people we serve
  • Committed – We really DO care
  • Dependable – Our support and information helps people solve urgent challenges.
  • Honest – We aim to give honest information to clients
  • Non-judgemental – We focus on giving the right advice rather than judging the people or the organisations that need it.
  • Bespoke – We treat people as individuals with individual needs. We help people develop their skills and knowledge so that they’re equipped to solve their own problems and the problems of their communities. 
  • Inclusive –  We work with anyone who shares our vision or helps make change happen for communities and the people within them.
  • Relevant –  We adapt to changes in policy and the law so that our support and information is as helpful as it can be.